Frequently Asked Questions
Everything you need to know about your next favorite piece of jewelry.
What materials are used in Badali Jewelry pieces?
We specialize in high-quality metals including .925 sterling silver, 10k and 14k gold, and durable bronze. All our pieces are nickel-free and crafted to last a lifetime.
How long will it take to receive my order?
Since many of our items are cast to order, please allow 5-10 business days for production. Shipping times vary by location, but standard domestic shipping typically takes an additional 3-5 business days.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-made pieces or items with personalized engravings are final sale.
Do you ship internationally?
Yes, we ship our jewelry worldwide. International customers are responsible for any customs fees, duties, or taxes incurred upon entry into their country.
How do I find my correct ring size?
We recommend visiting a local jeweler to be sized professionally. If that is not possible, we offer a printable sizing guide on our website to help you find the perfect fit.
Is your jewelry officially licensed?
Yes, we are proud to be the official licensed jewelry partner for many world-renowned fantasy authors and literary estates, ensuring every piece is an authentic representation of the lore.